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FAQs - Frequently Asked Questions and Answers

If you cannot find the answer to your question, please feel free to email us at customerservice@idea-express.com and we will answer your question as thoroughly and promptly as possible.

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GENERAL INFORMATION

Is a printed catalog available?
What imprint colors are available?
How long have you been in business?
Will I see a sample of my personalized graphic?
Can I get a blank sample?
Can I get a pre-production sample?
Are there discounts for resellers?
Do we blind dropship?
Can we do your graphic?
Are the imprints permanent?
Can you print both sides?

SHIPPING

International and APO/FPO shipments?
How much is shipping?
Do you guarantee deadlines?

ORDERS

Large quantity quotes?
How do I arrange my free vacation?
To cancel an order
Do you Guarantee against breakage?
What should I expect after I send an order?
How about RUSH orders?
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